We’ve always thought our support team was fantastic and now it seems that the rest of the world is noticing as well!   Over the past month, the Yola team has received 2 big honors.

First, SupportAwards.org recognized Yola for having the best customer support across all industries, beating out legendary brands like Zappos and Apple.  In addition, our own Monique Viljoen-Platts won the award for the most outstanding support agent.  Go Monique!

Second, Yola was the subject of a Forrester Research study about how we’ve leveraged the strength of our community in Get Satisfaction to scale our customer service as we’ve grown.  The study offers tips for other companies who are looking to improve their customer support though their communities.

Our support team is always working on improving their service and it’s great to see them get this kind of recognition.

I’m excited to announce that Yola’s been selected as one of Business Week’s Fifty Tech Startups You Should Know.

There are a lot of promising companies on the list.  We’re thrilled to be part of it.

We’re excited to announce that our own Vinny Lingham (founder and CEO of SynthaSite) is in the running as a finalist for ITWeb’s IT Personality of the Year 2008 Awards. He is up against CEO’s and founders of top IT companies in South Africa such as Datacentrix, BSG and T-systems.  The competition is tough and he needs your vote.

Voting closes on Sunday, Oct 5th so vote now at: http://www.itweb.co.za/events/itpersonalityoftheyear/2008/

We only picked up on this news, when Webuser posted their online review. It is a nice comparison of web builders, so if you haven’t signed up with SynthaSite and you are considering the different website builders that are out there, then have a look!