Announcing the Yola Style Designers Community

November 4, 2009

11:04 am

Hello creative Yola fans,

We are happy to announce the Yola Style Designers Community. The goal of the Style Designers Community is to create a means for designers who have experience with web design or graphic tools to easily submit new Yola Styles and earn money from their work.

Check out the program at:http://styledesigners.yola.com/

Some important points to keep in mind are:

  • We are looking for visual designs only, in layered PSD format
  • Designs must follow our Design Guidelines
  • Designs should keep in mind the Yola Audience
  • We only pay for submissions if we accept the style (and we only use accepted styles) - read more in our Terms and Conditions
  • Images you use must be images you own either own all of the rights to, or stock images that you can direct us to, and that we can buy redistribution rights to. Images you find on the web and don’t have redistribution licenses for are NOT acceptable.
We’re very excited about this initiative and we look forward to your Yola Style Design submissions!

Filed under: Community, Templates — Tags: , , — admin @ 11:04 am

Our Support Team Rocks

October 24, 2009

9:17 am

We’ve always thought our support team was fantastic and now it seems that the rest of the world is noticing as well!   Over the past month, the Yola team has received 2 big honors.

First, SupportAwards.org recognized Yola for having the best customer support across all industries, beating out legendary brands like Zappos and Apple.  In addition, our own Monique Viljoen-Platts won the award for the most outstanding support agent.  Go Monique!

Second, Yola was the subject of a Forrester Research study about how we’ve leveraged the strength of our community in Get Satisfaction to scale our customer service as we’ve grown.  The study offers tips for other companies who are looking to improve their customer support though their communities.

Our support team is always working on improving their service and it’s great to see them get this kind of recognition.

Filed under: Awards, Community — Tags: , , — Randy @ 9:17 am

Demo Video for InformationWeek

June 4, 2009

4:29 pm

Emmy Bill, part of our superstar community support team, gave this Yola video demo to the guys at InformationWeek at the Web 2.0 Conference in early April in San Francisco .

Nice job Emmy!

Filed under: Community, Media Coverage — Tags: , , , , — Randy @ 4:29 pm

A Wildly Successful Community Manager

May 4, 2009

7:00 pm

Our very own Community Support Guru, Monique, is being interviewed this Wednesday by the folks over at Get Satisfaction as an example of a “Wildly Successful Community Manager“!

Check it at 10am PST on Wednesday, May 6, on getsatisfaction.tv.

Way to go Monique!

P.S.  If you haven’t joined our community forum on Get Satisfaction, there’s no better time than the present.

Filed under: Community — Tags: , — Randy @ 7:00 pm